Returns & Exchanges
We want you to love your DIY fashion creations, but if you are not satisfied, you can return your unused kit within 30 days of delivery for a full refund. Please ensure all components, including fabrics, tools, and instructions, remain in their original, unopened packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Kit
Securely place the unused DIY kit in its original box, ensuring all small components like needles, thread, and patterns are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our workshop inspects the returned kit, we will process your refund to your original payment method within 5-7 business days.